Omnichannel is a consistent combination of all sales channels. Customer experience must be uniform at every point of contact with the brand. Forbis Group, in cooperation with trusted and experienced IT business partners, offers its customers assistance in implementing omni-directional sales strategies through:
The use of multimedia solutions in the stationary stores
Design of online stores and mobile applications
Dedicated proprietary modules that link all distribution channels
Multimedia screens with dynamically changing, personalized content, infokiosks and mobile devices, allowing you to browse through the available products and generate orders – all by using the latest generation technology. This kind of solutions stimulate the customer to make purchasing decisions and let to bring the benefits of online shopping to the stationary store. Skillful implementation of these solutions can let your brand to distinguish itself from the competition and measurably affect sales results!
We help our clients design from scratch or optimize existing online sales solutions so that they are closely aligned with the stationary store’s offer and effectively meet their business goals. Online stores and mobile applications, designed by our experts, are responsive, intuitive, and consistent with the brand’s visual identity.
Our dedicated pro sales modules provide the consistency of the buying process across the different sales channels:
– Support for pick-up and returns services, regardless of where you buy
– Unified pricing policy on the Internet and fixed-line stores
– Consistent loyalty programs
– Automatic storage data synchronization
– Application and e-commerce support from one administration panel