Thanks to Forbis Group’s many years of experience in commercial space realizations, we can offer our customers technical support for the maintenance of retail locations throughout Poland.
The scope of the offer:
– Planned Preventive Maintenance (PPP) – Layout of the plan for each facility as well as for the entire chain. We ensure that services are available both for timely inspection and for quality work.
– Emergency management – response to unplanned events – troubleshooting in a predefined mode previously specified with the customer (up to a few hours after a failure)
We prepare an individual schedule of reviews. Each customer has the opportunity to define both priorities and reaction times according to their own needs.
Example priorities and reaction times:
– Critical (up to 4 hours)
– Urgent (up to 24 hours)
– Normal (up to 2 working days)
– A platform for registering and accounting for events and service
– Planning preventive activities
– Access to electronic acceptance protocols
– Analytical reports according to Client’s needs
– Maintaining technical documentation
– Representing the Client in contacts with offices and building owners
– Technical audits of the premises